Return policy
1. Policy Statement
All digital product sales are final and non-refundable. Due to the immediate, downloadable, and irreversible nature of digital goods, you, the customer, agree that there are no refunds or exchanges for any digital products purchased from Learning Ready! once the order is complete and the product is delivered.
2. Acknowledgment by Customer
By purchasing and using our digital products, you acknowledge that you have read, understood, and agreed to this no-refund policy.
You also acknowledge that it is your responsibility to review the product description, title, and any available previews thoroughly before confirming your purchase.
3. Rationale for Policy
Digital products, such as ebooks, software, and other downloadable files, are easily copied and retained by the customer after purchase.
Therefore, to prevent unfair enrichment and maintain the integrity of the transaction, once a digital product is delivered, it is considered "consumed," and no refund can be issued.
4. Exceptions to the Policy
We may, at our sole discretion, offer a refund or replacement under the following specific circumstances:
Technical Issues: You encounter a consistently reproducible error with the product files that cannot be resolved after providing detailed information about the issue.
Misrepresentation: The delivered product does not match the function or content described on the product page, or a stated component is missing.
Duplicate Purchase: You accidentally purchased two copies of the same digital product.
5. How to Request an Exception
If you believe your situation falls under one of the policy exceptions, please contact our customer support team at [Your Support Email or Contact Page] with the specifics of the issue and any supporting details.
6. Placement and Review
This policy will be clearly displayed in the footer of our website and during the checkout process.
Please review it periodically for any updates or changes.
